Customer Service Representative
|Categories||Business Management & Administration|
Class Starting on June 20th!
Airco Service, Inc.
In business since 1961, we are a multi-award winning HVAC, Electrical, and Plumbing Company with locations in Tulsa, Oklahoma City, Moore and Grand Lake. Our employees are our most valuable asset and we are always looking for qualified individuals to join our team. We foster personal and professional development by providing continuous training to our employees. With extensive knowledge and excellent customer service skills, our staff can meet the diverse needs of our customers.
We are currently looking to add experienced Customer Service Representatives to our Tulsa team. Starting Pay is $15 per hour!
What WE look for in YOU!
We want this position to be a great fit for you and for us. Possible candidates must possess the following requirements:
Active listener with strong customer service skills.
Pays close attention to details.
Able to adapt and respond to different types of personalities.
Excellent communication and presentation skills.
Enthusiastic and positive.
Strong computer skills.
Ability to multi-task, prioritize and manage time effectively.
High school diploma or equivalent preferred.
Open and maintain customer accounts by recording account information accurately.
Multi-task and manage large amounts of incoming calls.
Identify and assess customer needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods and tools.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Call customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Answer questions about warranties or terms of sale.
Inform customer of deals and promotions.
Basic office functions such as emailing, faxing, filing, etc.
Whats in it for you?
Extensive benefits package:Majority of employee Health premiums and a portion for dependents is paid by Airco
Dental and Vision coverage available at minimal cost to employees
Short-term and Long-term disability options (LTD covered by Airco)
$20,000 life insurance policy paid by Airco
Additional Voluntary term-life coverage options
Supplemental coverage offered through AFLAC
401K and Roth options with company match.
Up to 3 weeks paid vacation
Not to mention you get the bragging rights that you work for the Official Service Company of the Oklahoma City Thunder!!
If you meet the requirements and want to join an am