Healthcare Customer Service
Quality customer service is particularly important in the healthcare setting. You will practice communication techniques and identify ways to deal with stressful situations as you learn:
- Techniques to Provide Positive Customer Service to Patients, Patient Family Members, and Coworkers
- Communication Strategies for Positive Outcomes
- How to Handle Stress in the Healthcare Workplace
- How to Diffuse Angry Customers
| Campus | Dates | Hours | Days | Times | Tuition | Fees & Supplies | Total Cost | |
|---|---|---|---|---|---|---|---|---|
| Campus: Sapulpa Campus | Dates: 3/10/22 | Hours: 3 | Days: Th | Times: 9:00a-12:00p | Tuition: $30 | Fees & Supplies: $0 | Total Cost: $30 |