Discover the inner workings of a doctor’s office and gain comprehensive knowledge in appointment scheduling. By taking this class, you’ll acquire essential skills that will open doors to a fulfilling career at the heart of healthcare administration.

medical front office employee greeting a patient


Interested in working in the medical industry, but not jazzed about dealing with blood, urine, and other bodily fluids?

Ever wonder how hospital administrators (you know, “head of the hospital”) get their start?

Are you a single parent needing flexible hour?

This career offers a variety of options whether you choose it as a lifelong career or as a steppingstone to a higher health occupation.

MFO Specialists welcome and check-in patients, schedule appointments, and optimize patient satisfaction on the phone and in person.


In this class students will learn customer service, patient billing, telephone etiquette, the importance of teamwork, and touch on coding. Students will be taught business skills such as: Microsoft Office (Word, Excel, Outlook), 10-key data entry, and improve their typing skills. They will develop an understanding and recognition of business letters, medical forms, patient releases, and medical releases.

Students will complete an internship of 120-hours in a clinical setting and learn to recognize diagnoses and procedure coding.

You will even learn about SOAP. No, not the cleansing bar…the subjective, objective, assessment, and plan. An acronym used as a method of documentation for healthcare providers.

So, now that you are interested, where can you get a job? Graduates find positions in medical clinics, labs, emergency rooms, and hospitals. Some may work as a MFO while obtaining a business degree in healthcare administration.

“MFO is a great place to learn amazing things that will help me in my future.”
Katie Leigh, Boeing



This program prepares you for entry-level employment in a variety of healthcare facilities.

You will learn administrative routines and procedures followed in a medical office. In addition, you will also learn medical terminology, medical office procedures, and patient billing.

You will gain skills required for numerous industry-related certifications. Background check is required.

Areas of Study

  • Anatomy & Physiology
  • Core Medical Terminology
  • Medical Office Procedures
  • Health Careers Core Curriculum
  • Internship/Employment Preparation

Potential Career Path

Source: Zippia Logo


medical student answering the phone at Central Tech in Sapulpa

Our Graduates

Where do they find jobs?

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The majority of our graduates embark on exciting career paths in clinics, traveling clinics, or hospitals, where they have the opportunity to work across diverse departments such as x-ray and emergency rooms.

Available Certifications/License

May require additional fees.

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  • Certified Electronics Health Records Specialist
  • Medical Administrative Assistant (CMAA)
  • Medical Office Assistant (NCCT)

Quick Facts

Students, Campus, Times

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  • Students: Adult & High School
  • Campus: Sapulpa Only
  • Times: Morning or Afternoon
  • School Year: August-May